Your community is more than a set of hashtags, so why aren’t your content searches? Uncover the photos and videos shared of your institution that are not findable through hashtag searches on Instagram, Facebook and Twitter. Explore the visuals people are sharing inside and outside your museum, in seconds.
CrowdRiff gathers the visual content that matters to you, regardless of where it comes from. We bring you the best of your community in one simple collection.
Take complete creative control of your content with uninhibited search – combine usernames, locations, networks, keywords and hashtags to make every search pinpoint-accurate.
Discover new trends, organize your assets and distribute content across your digital properties from your very own social command centre.
You’d talk to every member of your community if you could, but there are only so many hours in the day. Conversation is valuable social currency, but without a way to eliminate all the manual effort involved in personal outreach, you may never be able to cash in.
CrowdRiff allows you to send out personalized replies, likes and comments whenever you take action on content, turning community management from a task to a byproduct of your workflow.
Customize messaging based on content type, user characteristics and community segment.
Keep conversations natural and meaningful with a historical record of outreach.
Getting rights to visitor photos doesn’t need to be an awkward piece of red tape, make it a hearty handshake. People love having their content featured, and the easier the permissions process is, the more likely they’ll be to keep feeding you great marketing material.
Our flexible rights management system allows you to choose how requests are delivered and how permissions are granted to create the ideal user flow for your community.
Manage and organize authorized content effortlessly from a dedicated asset library that keeps track of all the photos you’ve requested rights to.
UGC can add serious horsepower to your marketing, but if you can’t get it to work on your site, you’ll probably end up leaving it under a tarp in the garage. You need to be able to unleash that high-octane content on any of your digital properties so it can do what it does best: attract and engage visitors.
CrowdRiff embeds live on your site – not on a separate page, not on a subdomain, on your site.
Feature UGC on any page with responsive galleries that are calibrated to convert at any size and on every device.
Enhance your marketing without any headaches. CrowdRiff integrates with WordPress, Drupal, and every other CMS under the sun.
Calls to Action
Convenience breeds conversion. The easier you make it for people to do something, the more likely they are to do it. Social puts people in the mood to engage – What is that painting all about? What exhibition is that? What’s it like being a member of this museum? People are itching to turn social inspiration into real-life experiences, they just need someone to pave the path to conversion.
Add contextual CTAs to everything you publish to turn social content into a springboard for consumer action.
Layer helpful links and messaging onto your UGC to provide a more rewarding user experience.
Don’t get buried in the comments section! Use Catalysts to keep your shout-outs front and centre on your digital properties.
For those looking to cultivate a more engaged community