Agenda
Pack your bags and meet us in downtown Austin, Texas for SEE2024! From the rooftop of the Fairmont, to the streets of Rainey, we’ve built an agenda that will inspire, connect, and motivate.
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Early afternoon
Coming Soon! 🦅
An exciting optional activity that will get you out into nature to explore Austin like a local.
5:00pm-6:30pm
Happy Hour
Join us for a welcome happy hour at Rules & Regs, the Fairmont Austin’s rooftop bar! Drop in for a drink and a snack before heading out for an evening on your own.
Sponsored by DANG Creative
6:30pm – Onwards
Enjoy the Night!
The night is yours to connect with SEE attendees, speakers and organizers! Head out to nearby neighborhoods and enjoy all that Austin has to offer, or rest up after your travels in the comfort of the Fairmont Austin.
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8:00am-9:00am
Breakfast
9:00am-9:30am
Welcome & Opening Remarks
9:30am-10:00am
CrowdRiff Keynote
Catch up on everything CrowdRiff! We’ve had a jam packed year, and it’s time to share what we’ve been up to.
Dan Holowack
10:00am-10:45am
Music & Tourism Panel
How can vibrant music scenes boost local tourism and create unforgettable experiences? Join industry experts as they discuss insights, success stories, and practical tips on leveraging music to attract visitors and enrich your city.
Omar Lozano – Visit Austin
Natalie Wakabayashi – Tourism London
Moderator – Derek Sharpe, CrowdRiff
10:45am-11am
Morning Break
11am-12:30pm
From the Main Street to the Metaverse: Crafting Immersive Travel Experiences for Next-Gen Nomads
Let’s go on a journey from the Main Street to the Metaverse with Karan Dang, the CEO of DANG and former creative leader at Disney and Walmart. In this session, Karan will unveil how the travel industry can captivate the next generation of explorers by blending physical and digital realms.
Discover how iconic destinations can be reimagined for the digital age, from the immersive wonders of Star Wars: Galaxy’s Edge to the virtual landscapes of Walmart’s foray into the metaverse. Karan will share exclusive insights on crafting unforgettable experiences that resonate with Gen Z and Gen Alpha travelers, using DANG’s proprietary Next-Gen Centricity™ methodology.
Karan Dang
12:30pm-1:15pm
Lunch
1:15pm-2:45pm
Destination Makers’ Labs
A fresh take on the breakout session! In the Makers’ Labs, attendees will follow a learning journey custom designed for SEE:
→ Seek: an expert-led overview of the topic
→ Explore: a relevant case study from a DMO
→ Experience: guided round table discussionBeyond Green: Empowering Destinations to Holistically Infuse Sustainability
Speakers: Carrie Hodgen & Whitney Smith – Tourism Cares
Case Study – Sustain the Flow: Reuse at the River with Sarah Smith – Visit San Marcos
Building Strong Community: Overcoming Challenges and Creating Thoughtful Strategies
Speaker: Maria Skrzynski – Destination Ann Arbor
Case Study: How Visit Austin Builds Collaborative Marketing Partnerships with Jenna Livingston & Lauren Brown – Visit Austin
2:45pm-3:00pm
Afternoon Break
3:00pm-3:45pm
Networking Moment
This is your time: DMOs can meet up and chat all things travel! Stop by a product booth to learn about how you can better use CrowdRiff, or get a sneak peak at things coming down the pipes. We’ll see where the conversation takes us!
3:45pm-4:30pm
Creator Panel
We know DMOs have Creators on the brain (90% of customers we surveyed in our 2024 Trends Report believe creator marketing will be big in the year ahead). We’ll hear from the creators themselves and the DMOs that they work with about process, learnings and insider advice!
Florence Maillot – CrowdRiff Creator
Ian Suarez – Visit Orlando
Amanda Stravinsky Burton – Tennessee Vacation
Moderator – Mike Stevens, CrowdRiff
4:30pm-5:00pm
Closing Remarks
6:00pm-10:00pm
Banger’s Day 1 Celebration 🎉
Just around the corner from the Fairmont is Austin’s historic Rainey Street! Join us for a night out at Banger’s with live local music, hundreds of drinks on tap, and the best BBQ in the neighborhood.
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8:00am-9:00am
Breakfast
9:00am-9:15am
A quick welcome back!
9:15am-9:45am
Travel Content Across Google
Pull out your notebooks and start building your strategy for 2025! Google’s Farah Shirzadi will share new user experiences with AI, the importance of high-quality content powering features across Google, and the tips you need to support local businesses in your destination.
Farah Shirzadi – Google
9:45am-10:30am
TikTok
In this keynote, the TikTok team will share insights straight from the source on how the entertainment platform is driving action in the travel space. TikTok will be onsite throughout the event to give us a deep dive on how DMOs can build their own activation playbook!
10:30am-10:45am
Coming soon!
10:45am-11am
Morning Break
11:00am-12:30pm
Destination Makers’ Labs
A fresh take on the breakout session! In the Makers’ Labs, attendees will follow a learning journey custom designed for SEE:
→ Seek: an expert-led overview of the topic
→ Explore: a relevant case study from a DMO
→ Experience: guided round table discussionThe Lazy Girl’s Guide To Content Curation
Speakers: Emily Tepper – Visit Galena & Rose Noble – Visit Spokane
The Triple A Method of building sustainability and intersectionality in your business or projects.
Speaker: Assetou Coulibaly – Accent Inns & Hotel Zed & Roar & CHIWARA CO
DMOs Becoming Media Powerhouses
Speaker: Brianna McEnroe – Discover Long Island
Case Study: Flip your visitor guide on its head (and use Crowdriff to do it!) with Jen Kuhn Karanja & Ashley Pettay – Discover Madison
12:30pm-1:15pm
Lunch
1:15pm-2:15pm
Call An Expert
We’ve wrangled the best of the best: hop between tables staffed by experts across our industry. Talk short-form video strategy, UGC, accessibility, and more in this Call An Expert session. Experts include those from:
- CrowdRiff
- DANG
- Simpleview
- TikTok
- Tourism Cares
2:15pm-3:00pm
Organic Lightning Rounds #1: Maximizing SEO Strategies for Destination Visibility
Jenna Livingston – Visit Austin
2:15pm-3:00pm
Organic Lightning Rounds #2: Maximizing Impact: OHTO’s Strategic Use of UGC, Crowdriff, and Short Videos in Destination Marketing
Luisa Sorrentino – Ontario’s Highlands Tourism Organization
Finn Hogue – Ontario’s Highlands Tourism Organization
2:15pm-3:00pm
Organic Lightning Rounds #3: with Off Madison Ave
Lindsey Clinkingbeard – Off Madison Ave
Halie Sutton – Off Madison Ave
3:15pm-3:45pm
How Birding Brought Accessibility to Austin
Virginia Rose – Birdability
3:45pm-4:30pm
Contemporizing Culture: Navigating Traditional Storytelling Through Modern Media
In this keynote session, Zane Buchanan will explore the transformative power of digital platforms in the preservation and dissemination of Indigenous cultures, offering a global platform to amplify Indigenous voices. Together, we will investigate pioneering initiatives that seamlessly intertwine ancient wisdom with modern storytelling techniques.
Zane Buchanan – Indigenous Tourism Association of Canada
4:30pm-4:45pm
Closing remarks